Neubert Painting Earns Coveted Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
Neubert Painting has been awarded the prestigious 2009 Angie’s List Super Service Award!
Angie’s List Super Service Award winners have maintained a total and overall grade of “A;” have received a minimum number of reports; are NOT in the Angie’s List “Penalty Box” and do NOT have an unsatisfactory rating with the Better Business Bureau.
Service company ratings are updated daily on Angie’s List, but members can find the 2009 Super Service Award logo next to company names in search results on AngiesList.com.
Angie’s List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 500 different categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the award-winning Angie’s List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie’s List complaint resolution service. Get more information about Angie’s List at http://www.angieslist.com View the latest Angie’s List News Releases in our Press Center and read Angie’s blog at http://www.angiehicksblog.com.
Chuck Yarborough is a great volunteer. We contacted Chuck in May 2009 to ask if he would paint with us on our 2009 Charity Paint Giveaway. He writes an article about dirty jobs in The Cleveland Plain Dealer. He E-Mailed us back to say that he was interested. We were thrilled. We are proud of our charity work and hoped it would give us a little publicity.
We contacted Chuck again in July and told him that we would be painting Providence house on August 5th. Providence House is a crisis nursery in Ohio city. He confirmed that he would be there. On the morning of August 5th, Chuck arrived early to help. The cynic in me thought that Chuck would work for an hour, take a few pictures and leave. That was not the case. Chuck worked hard all day. He painted rails, siding and even worked on an aerial lift doing dormers. He was a hardworker and genuine nice guy to be around.
Chuck wrote a fantastic article about how this project connected him with his father. You can read his article and look at pictures by googling Neubert Painting. We also have pictures and videos of our project on our web site.
He sent back an E-mail to us after the project was completed. Chuck loved working with us and offered to do it again. No newspaper article this time.
We are going to iinvite Chuck back again next year. We hope that he can work with us one more time. No newspaper article is needed. That is not why we do charity work. Thanks Chuck! By: John Neubert 10-23-09
Oil-base paints have been removed from the Ohio market effective January 1st, 2009. They are being phased out due to the solvents in these products. Here are the facts:
∙ Oil-base paint products sold in stores must be manufactured before January 1st, 2009. There is some limited inventory still available.
∙ Oil-base paint manufactured prior to January 1st, 2009 may legally be used for the next 3 years.
∙Quarts of oil-base paint will available for at least the next 3 years for touch-ups(expect to pay $20-25 per quart).
The removal of these products will not affect you adversely for exterior painting. The quality of exterior water-base painting products is excellent. The problem lies with interior trim enamels. Oil-base enamels still outlast and outperform water-base trim paints.
We have prepared for this by buying 350 gallons of Sherwin-Williams Pro-Classic satin Interior oil/Alkyd enamel. We hope this will be enough supply to tide us over for the next 3 years. In the meantime, we will be evaluating the water-base replacement products.
Neubert Painting has partnered with Sts. Cyril and Methodius, a Parish within our community. As part of our desire to give back to the community, we have committed to help maintain the interior of this school, which has helped low-income families receive a quality education for years.
This past August, we were able to serve them again, painting and beautifying their campus, as we have many times in the past.
We feel it’s so important for those of us who have been given so much to give back to others. We are thankful for the ability to bless those in need.
Many homeowners buy interior paints at home centers, and some of these paints happen to be rated highly by Consumer Reports. There is one problem however. They do not cover well and therefore take more time to cover correctly.
We recently conducted an informal survey of contractors at a painting and decorating contractor roundtable. All of the contractors at this roundtable reported having problems with interior paints bought at home centers. Most reported problems with paint coverage.
Here’s what we use:
∙ Premium Benjamin Moore, Sherwin-Williams products are excellent. We mainly use premium Sherwin-Williams Duration Home interior paints. These paints are the highest quality on the market. They have unmatched durability, scrub resistance, are easy to apply, and deep colors usually cover easily in two coats.
Neubert painting has been awarded with it’s fifth Super Service Award for 2008!
The Super Service Award has been given to companies that meet Angie’s List highest standard for the past 10 years. Less than 5 percent of the Angie’s List rated companies meet the requirements for the Super Service Award.
“Our Super Service Award winners are the cream of the crop when it comes to customer service”, said Angie Hicks, founder of Angie’s List.
Neubert Painting has received this award for maintaining an overall “A” rating, and for receiving more than the minimum number of reports required. Angie’s List is a great tool for consumers, and we are pleased to have met their standards. We will strive to meet and even exceed our customers’ needs for years to come. If you are unfamiliar with Angie’s List, find out more at http://www.angieslist.com/Angieslist/
Neubert Painting held their first annual Community Paint Project in 2008, a tradition that will celebrated for years to come.
As part of our desire to give back to the community, we started the Community Paint Project in 2008, finding people within our area in need of exterior paint work. We found that person on Wyandotte avenue, in Lakewood. She’s a woman who has had her share of setbacks, due to her disability. However, she still gives of her time and shares her dog with others, allowing him to be used as a therapy dog for those who are less fortunate.
We found that in giving back to others, we ourselves were rewarded with great satisfaction, having been able to help someone who has given back to the community herself.
As a company we washed and painted the house, and sealed the deck. We had 15 volunteers, and painted the entire house in a day!
Every year we will have members from the community nominate those in need of Paint work to their house. We believe the community has trusted our service for years, and it’s time for us to give back.
